Terms of Service

Last updated: June 08, 2017

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the https://www.emcmedicaltraining.com website (the “Service”) operated by Emergency Medical Consultants, Inc. (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Links To Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Emergency Medical Consultants, Inc..

Emergency Medical Consultants, Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Emergency Medical Consultants, Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Florida, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Cancellation & Rescheduling Policy

Sorry, but course size is limited and we often turn students away.  We are also required to maintain specific student/instructor ratios per the certifying agencies we represent.

  • Cancelling or rescheduling to another course with greater than 5 business days notice will not incur a fee, except for ENPC*, TNCC*, Phlebotomy**, or Instructor Courses**
    – Participants may cancel or reschedule a maximum of two times before the course fee will be forfeited.
    – Participants must reschedule to a date within six months of their initial course date or the course fee will be forfeited.
  • Participants cancelling or rescheduling 2 to 5 business days prior to the course will be charged 50% of the course fee, except for ENPC*, TNCC*, Phlebotomy**, and Instructor Courses**
  • Participants who are “No Shows,” or those who call to cancel or reschedule within 48 hours of the course will forfeit all registration fees.

* ENPC & TNCC: The ENA requires that we close classes, assign faculty, and not allow additional students into ENPC/TNCC classes 30 days prior to the course date. Therefore, we are unable to issue any refunds for ENPC/TNCC courses cancelled or rescheduled less than 45 days prior to the course date. Participants cancelling or rescheduling greater than 45 days from the course date will be charged 50% of the course fee.

** Phlebotomy / Instructor Courses: Course size is limited and we often turn students away. We are unable to issue any refunds for cancellations and once registered, you will be unable to reschedule.


Textbooks are mandatory for most of our courses.  See our FAQ for more information.  Textbooks (once opened) and shipping fees are non-refundable. If you chose to have a textbook shipped, please make sure you allowed sufficient time to receive it at least 24 hours prior to class.  If you did not elect to have your book shipped, it will be available for pickup at our office.  Our hours are Monday – Friday, 8:00am – 6:00pm EST.  Books must be picked up at least 24 hours prior to class.

Receiving Your Card

As of February 2018, all AHA courses (ACLS, BLS, PALS) will provide eCards to students.  You MUST provide a valid and accurate email address at the time of registration in order to receive your eCard.

Once a class is processed (3-5 business days), we will assign an eCard to you. The AHA will send you an email containing the link needed to validate the card from ecards@heart.org. If you do not receive your link, please check your spam/junk/promotions folders before contacting the office. You MUST open the American Heart Association’s email and complete the steps in order for it to be valid. You will receive a special eCard code which can be shared with your employer to verify that your card is valid and current. The validity of cards can be checked by students and employers at heart.org/cpr/mycards . We will send the eCard code to your hospital’s Education Department or HR if they are a client of ours who paid for your courses or provided you with a discount code.

Most other courses still provide physical cards, which will be mailed out 5-7 business days after the completion of your course.  Please call us to make other arrangements, if necessary.  See our FAQ for more information.

Renewal Courses

The American Heart Association’s policy regarding participants with expired cards entering renewal courses is as follows: “Students who present an expired Provider card at a renewal course will not be given the option of remediation  (extra help and retesting after written or skills evaluation). They will need to repeat the entire provider course if they can not successfully meet the course completion requirements when initially evaluated.“(AHA Program Administrative Manual, PG 51) Please review the study material prior to coming to course.

License Number

Please bring your license or certificate number with you to course. In order to receive your continuing education credits, your correct license or certificate number must be on sign-in sheet prior to the end of the course.

Frequently Asked Questions

Please visit MedicalTraining.cc/FAQs to view the most frequently asked questions by students.


By registering for and attending a course, you authorize Emergency Medical Consultants, Inc. to release your course status to your employer and/or educational institution.  Course status includes, but is not limited to, “scheduled, passed, failed, rescheduled, cancelled, etc.”

Your photo or video may be taken during class and used for marketing purposes via social media, email, banners, flyers, etc.  If you prefer to opt out of having your photo or video taken and used for these purposes, please inform both the person recording the images/footage and send an email to info@medicaltraining.cc with the subject “Please do not use my image for marketing purposes,” so we can ensure all images of your person are removed.

Contact Us

If you have any questions about these Terms, please contact us.

Contact Us

Send us an email and we will get back to you as soon as possible. Please include your name, phone number, email, and the course(s) you are interested in.